2026-05-03 08:10:30,592 - main - INFO - === Logging system initialized === 2026-05-03 08:10:30,592 - main - INFO - Log file: logs/app_20260503_081030.log 2026-05-03 08:10:30,593 - main - INFO - Log level: INFO 2026-05-03 08:10:30,593 - main - INFO - Timestamp: 20260503_081030 2026-05-03 08:10:30,668 - main - INFO - Included router: routers.admin_dashboard.router 2026-05-03 08:10:30,710 - main - INFO - Included router: routers.admin_users.router 2026-05-03 08:10:30,760 - main - INFO - Included router: routers.agent_availability.router 2026-05-03 08:10:31,647 - main - INFO - Included router: routers.ai_ticket_summary.router 2026-05-03 08:10:31,678 - main - INFO - Included router: routers.aihub.router 2026-05-03 08:10:31,721 - main - INFO - Included router: routers.api_hub.router 2026-05-03 08:10:31,735 - main - INFO - Included router: routers.audit_log.router 2026-05-03 08:10:31,746 - main - INFO - Included router: routers.auth.router 2026-05-03 08:10:31,762 - main - INFO - Included router: routers.cache_settings.router 2026-05-03 08:10:31,803 - main - INFO - Included router: routers.carts.router 2026-05-03 08:10:31,852 - main - INFO - Included router: routers.chat_analytics_daily.router 2026-05-03 08:10:31,895 - main - INFO - Included router: routers.chat_attachments.router 2026-05-03 08:10:32,028 - main - INFO - Included router: routers.chat_branding.router 2026-05-03 08:10:32,047 - main - INFO - Included router: routers.chat_branding_api.router 2026-05-03 08:10:32,102 - main - INFO - Included router: routers.chat_conversations.router 2026-05-03 08:10:32,150 - main - INFO - Included router: routers.chat_messages.router 2026-05-03 08:10:32,192 - main - INFO - Included router: routers.chat_routing_rules.router 2026-05-03 08:10:32,215 - main - INFO - Included router: routers.contact.router 2026-05-03 08:10:32,253 - main - INFO - Included router: routers.contact_inquiries.router 2026-05-03 08:10:32,292 - main - INFO - Included router: routers.ecom_checkout.router 2026-05-03 08:10:32,293 - main - INFO - Included router: routers.health.router 2026-05-03 08:10:32,336 - main - INFO - Included router: routers.kb_article_feedback.router 2026-05-03 08:10:32,377 - main - INFO - Included router: routers.kb_articles.router 2026-05-03 08:10:32,404 - main - INFO - Included router: routers.local_auth.router 2026-05-03 08:10:32,439 - main - INFO - Included router: routers.mfa.router 2026-05-03 08:10:32,482 - main - INFO - Included router: routers.notification_preferences.router 2026-05-03 08:10:32,527 - main - INFO - Included router: routers.notifications.router 2026-05-03 08:10:32,531 - main - INFO - Included router: routers.notifications_extras.router 2026-05-03 08:10:32,752 - main - INFO - Included router: routers.oauth.router 2026-05-03 08:10:32,798 - main - INFO - Included router: routers.order_items.router 2026-05-03 08:10:32,848 - main - INFO - Included router: routers.orders.router 2026-05-03 08:10:32,855 - main - INFO - Included router: routers.password_reset.router 2026-05-03 08:10:32,905 - main - INFO - Included router: routers.plans.router 2026-05-03 08:10:32,951 - main - INFO - Included router: routers.presales_messages.router 2026-05-03 08:10:32,995 - main - INFO - Included router: routers.product_categories.router 2026-05-03 08:10:33,045 - main - INFO - Included router: routers.product_reviews.router 2026-05-03 08:10:33,096 - main - INFO - Included router: routers.products.router 2026-05-03 08:10:33,120 - main - INFO - Included router: routers.role_management.router 2026-05-03 08:10:33,163 - main - INFO - Included router: routers.service_testimonials.router 2026-05-03 08:10:33,182 - main - INFO - Included router: routers.settings.router 2026-05-03 08:10:33,216 - main - INFO - Included router: routers.site_settings.router 2026-05-03 08:10:33,249 - main - INFO - Included router: routers.smtp_settings.router 2026-05-03 08:10:33,286 - main - INFO - Included router: routers.storage.router 2026-05-03 08:10:33,564 - main - INFO - Included router: routers.support_chat.router 2026-05-03 08:10:33,630 - main - INFO - Included router: routers.support_departments.router 2026-05-03 08:10:33,674 - main - INFO - Included router: routers.support_seats.router 2026-05-03 08:10:33,682 - main - INFO - Included router: routers.ticket_notifications_sync.router 2026-05-03 08:10:33,719 - main - INFO - Included router: routers.ticket_summaries.router 2026-05-03 08:10:33,757 - main - INFO - Included router: routers.ticket_sync_states.router 2026-05-03 08:10:33,907 - main - INFO - Included router: routers.uptimerobot_admin.router 2026-05-03 08:10:33,968 - main - INFO - Included router: routers.uptimerobot_client.router 2026-05-03 08:10:33,976 - main - INFO - Included router: routers.user.router 2026-05-03 08:10:34,013 - main - INFO - Included router: routers.user_profiles.router 2026-05-03 08:10:34,065 - main - INFO - Included router: routers.user_roles.router 2026-05-03 08:10:34,153 - main - INFO - Included router: routers.visitor_monitor.router 2026-05-03 08:10:34,162 - main - INFO - Included router: routers.visitor_tracking.router 2026-05-03 08:10:34,428 - main - INFO - Included router: routers.whatsapp_client.router 2026-05-03 08:10:34,452 - main - INFO - Included router: routers.whatsapp_client_ws.router 2026-05-03 08:10:34,470 - main - INFO - Included router: routers.whmcs.router 2026-05-03 08:10:34,536 - main - INFO - Included router: routers.whmcs_admin.router 2026-05-03 08:10:34,570 - main - INFO - Included router: routers.whmcs_extra.router 2026-05-03 08:10:34,572 - main - INFO - === Application startup initiated === 2026-05-03 08:10:34,572 - services.database - INFO - Ignore creating tables 2026-05-03 08:10:34,572 - services.mock_data - INFO - Ignore initialize data 2026-05-03 08:10:34,572 - services.auth - INFO - Ignore initialize admin 2026-05-03 08:10:34,572 - main - INFO - === Application startup completed successfully === 2026-05-03 08:11:11,129 - core.database - DEBUG - [DB_OP] Starting get_db session creation 2026-05-03 08:11:11,129 - core.database - WARNING - Database session maker not available, attempting lazy initialization... 2026-05-03 08:11:11,130 - core.database - WARNING - Database not initialized, attempting lazy initialization... 2026-05-03 08:11:11,130 - core.database - INFO - Starting database initialization... 2026-05-03 08:11:11,130 - core.config - DEBUG - Read dynamic attribute database_url from environment variable DATABASE_URL 2026-05-03 08:11:11,130 - core.database - INFO - Normalizing database URL for async compatibility... 2026-05-03 08:11:11,132 - core.database - INFO - Creating async database engine... 2026-05-03 08:11:11,132 - core.database - INFO - Using QueuePool with connection pooling for non-Lambda environment 2026-05-03 08:11:11,180 - core.database - INFO - Database engine created successfully 2026-05-03 08:11:11,180 - core.database - INFO - Creating async session maker... 2026-05-03 08:11:11,180 - core.database - INFO - Async session maker created successfully 2026-05-03 08:11:11,180 - core.database - INFO - Database connection initialized successfully 2026-05-03 08:11:11,181 - core.database - DEBUG - [DB_OP] Starting create_tables 2026-05-03 08:11:11,181 - core.database - INFO - 🔧 Starting table creation... 2026-05-03 08:11:16,632 - core.database - INFO - Tables initialized successfully 2026-05-03 08:11:16,632 - core.database - DEBUG - [DB_OP] Create tables completed in 5.4518s 2026-05-03 08:11:16,696 - core.database - INFO - Lazy database initialization completed successfully 2026-05-03 08:11:16,697 - core.database - DEBUG - [DB_OP] Database session created successfully in 5.5680s 2026-05-03 08:11:17,215 - core.database - DEBUG - [DB_OP] Database session cleanup after 6.0866s 2026-05-03 08:11:19,207 - core.database - DEBUG - [DB_OP] Starting get_db session creation 2026-05-03 08:11:19,207 - core.database - DEBUG - [DB_OP] Database session created successfully in 0.0004s 2026-05-03 08:11:19,208 - core.config - DEBUG - Read dynamic attribute jwt_secret_key from environment variable JWT_SECRET_KEY 2026-05-03 08:11:19,208 - core.config - DEBUG - Read dynamic attribute jwt_algorithm from environment variable JWT_ALGORITHM 2026-05-03 08:11:19,216 - core.auth - DEBUG - Authentication token validated for user hash: f8ef80bf 2026-05-03 08:11:19,230 - core.database - DEBUG - [DB_OP] Starting get_db session creation 2026-05-03 08:11:19,230 - core.database - DEBUG - [DB_OP] Database session created successfully in 0.0003s 2026-05-03 08:11:19,234 - core.database - DEBUG - [DB_OP] Starting get_db session creation 2026-05-03 08:11:19,235 - core.database - DEBUG - [DB_OP] Database session created successfully in 0.0004s 2026-05-03 08:11:19,235 - routers.site_settings - DEBUG - Querying site_settingss: query={"key":"general"}, sort=None, skip=0, limit=1, fields=None 2026-05-03 08:11:19,238 - core.database - DEBUG - [DB_OP] Starting get_db session creation 2026-05-03 08:11:19,238 - core.database - DEBUG - [DB_OP] Database session created successfully in 0.0002s 2026-05-03 08:11:19,239 - routers.site_settings - DEBUG - Querying site_settingss: query={"key":"branding"}, sort=None, skip=0, limit=1, fields=None 2026-05-03 08:11:19,443 - core.auth - DEBUG - Authentication token validated for user hash: f8ef80bf 2026-05-03 08:11:19,709 - core.auth - DEBUG - Authentication token validated for user hash: f8ef80bf 2026-05-03 08:11:19,891 - core.auth - DEBUG - Authentication token validated for user hash: f8ef80bf 2026-05-03 08:11:19,891 - core.config - DEBUG - Read dynamic attribute oss_service_url from environment variable OSS_SERVICE_URL 2026-05-03 08:11:19,891 - core.config - DEBUG - Read dynamic attribute oss_api_key from environment variable OSS_API_KEY 2026-05-03 08:11:19,989 - httpcore.connection - DEBUG - connect_tcp.started host='atoms.dev' port=443 local_address=None timeout=120.0 socket_options=None 2026-05-03 08:11:20,002 - httpcore.connection - DEBUG - connect_tcp.complete return_value= 2026-05-03 08:11:20,002 - httpcore.connection - DEBUG - start_tls.started ssl_context= server_hostname='atoms.dev' timeout=120.0 2026-05-03 08:11:20,010 - httpcore.connection - DEBUG - start_tls.complete return_value= 2026-05-03 08:11:20,010 - httpcore.http11 - DEBUG - send_request_headers.started request= 2026-05-03 08:11:20,010 - httpcore.http11 - DEBUG - send_request_headers.complete 2026-05-03 08:11:20,011 - httpcore.http11 - DEBUG - send_request_body.started request= 2026-05-03 08:11:20,011 - httpcore.http11 - DEBUG - send_request_body.complete 2026-05-03 08:11:20,011 - httpcore.http11 - DEBUG - receive_response_headers.started request= 2026-05-03 08:11:20,123 - core.database - DEBUG - [DB_OP] Database session cleanup after 0.8936s 2026-05-03 08:11:20,171 - httpcore.http11 - DEBUG - receive_response_headers.complete return_value=(b'HTTP/1.1', 200, b'OK', [(b'Date', b'Sun, 03 May 2026 15:11:20 GMT'), (b'Content-Type', b'application/json; charset=utf-8'), (b'Transfer-Encoding', b'chunked'), (b'Connection', b'keep-alive'), (b'Access-Control-Allow-Headers', b'Origin, Content-Type, Accept, Authorization'), (b'Access-Control-Allow-Methods', b'GET, POST, PUT, DELETE, OPTIONS'), (b'Access-Control-Allow-Origin', b'*'), (b'Access-Control-Max-Age', b'86400'), (b'X-Request-Id', b'6d1238a540345d3abc82938f169171fd'), (b'X-Trace-Id', b'8f253a9e4c7c4da9aba8ba7283ad4844'), (b'Content-Security-Policy', b"frame-ancestors 'self' https://atoms.dev"), (b'Strict-Transport-Security', b'max-age=63072000; includeSubDomains; preload'), (b'X-Content-Type-Options', b'nosniff'), (b'X-XSS-Protection', b'1; mode=block'), (b'Referrer-Policy', b'strict-origin-when-cross-origin'), (b'cf-cache-status', b'DYNAMIC'), (b'Content-Encoding', b'gzip'), (b'Server', b'cloudflare'), (b'CF-RAY', b'9f6032961e3772d5-LAX')]) 2026-05-03 08:11:20,172 - httpx - INFO - HTTP Request: GET https://atoms.dev/api/v1/infra/client/oss/buckets/user-avatars/objects "HTTP/1.1 200 OK" 2026-05-03 08:11:20,173 - httpcore.http11 - DEBUG - receive_response_body.started request= 2026-05-03 08:11:20,173 - httpcore.http11 - DEBUG - receive_response_body.complete 2026-05-03 08:11:20,173 - httpcore.http11 - DEBUG - response_closed.started 2026-05-03 08:11:20,173 - httpcore.http11 - DEBUG - response_closed.complete 2026-05-03 08:11:20,174 - httpcore.connection - DEBUG - close.started 2026-05-03 08:11:20,174 - httpcore.connection - DEBUG - close.complete 2026-05-03 08:11:20,187 - routers.site_settings - DEBUG - Found 0 site_settingss 2026-05-03 08:11:20,187 - core.database - DEBUG - [DB_OP] Database session cleanup after 0.9532s 2026-05-03 08:11:20,250 - routers.site_settings - DEBUG - Found 0 site_settingss 2026-05-03 08:11:20,251 - core.database - DEBUG - [DB_OP] Database session cleanup after 1.0124s 2026-05-03 08:11:20,314 - core.database - DEBUG - [DB_OP] Database session cleanup after 1.1075s 2026-05-03 08:11:32,126 - services.database - DEBUG - [DB_OP] Starting database close 2026-05-03 08:11:32,389 - core.database - INFO - Database connection closed and engine disposed 2026-05-03 08:11:32,390 - services.database - INFO - Database connections closed 2026-05-03 08:11:32,390 - services.database - DEBUG - [DB_OP] Database close completed in 0.2642s